Frequently Asked Questions

You can buy a ticket on our website by selecting the desired event, choosing seats, and paying for the order. Purchases via our mobile app are also available.

Ticket refunds are available in accordance with our refund policy. Please check the terms and conditions on the website or contact our support team.

Follow our updates on our website, mobile apps, and social media. You can also subscribe to our newsletter to receive news about new events and promotions.

Age restrictions vary depending on the specific event. Please check the information on the event page.

If an event is canceled or rescheduled, we will notify you at the phone number associated with the ticket. Refunds will be issued according to the ticket refund policy.

A physical ticket is a paper document that grants access to an event. It is securely protected from counterfeiting and is required to enter the venue.

We accept payments via credit card and cashless payment methods. Cash payments are also available at our points of sale.

Lost tickets cannot be recovered.

Information about the venue and time of the event is included on your ticket. We recommend arriving early to avoid delays.

Tickets can be transferred if allowed by the rules of the specific event. Please check the terms and conditions on the website.

You can contact our support team by phone or Telegram. We are ready to help you with any questions you may have.

An e-ticket, like a paper ticket, grants you the right to attend an event. However, unlike a physical ticket, you do not need to pick it up at the box office. You can purchase and download it through our website or mobile app and store it on your phone, tablet, or computer. The main advantage of an electronic ticket is that it cannot be lost.